Terms of service

Privacy Policy

Last updated: 01/09/25

This Privacy Policy explains how BeeCalm (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with our services (“Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on our website with a revised “Last updated” date.

2. Information We Collect

a. Information You Provide

We collect information directly from you, including:

  • Contact details (name, email, phone number).

  • Order information (billing details, shipping information, payment confirmation).

  • Account information (username, password, security credentials).

  • Shopping activity (items viewed, added to cart, or wishlisted).

  • Customer support details (information you provide when contacting us).

b. Information Collected Automatically

When you use our Services, we automatically collect usage data such as:

  • Device and browser information.

  • Network and IP details.

  • Interaction data with our site and account.
    This may be collected via cookies, pixels, or similar technologies.

c. Information from Third Parties

We may receive information from:

  • Service providers supporting our operations (e.g., Shopify).

  • Payment processors to confirm and process transactions.

  • Advertising or analytics partners who help improve our Services.

3. How We Use Your Information

We use your personal information to:

  • Provide and fulfill our Services, including processing payments, shipping, and returns.

  • Communicate with you about orders, support, or updates.

  • Personalize and improve your experience.

  • Detect and prevent fraud or misuse.

  • Send marketing communications (you may opt out at any time).

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences.

  • Improve site performance and analytics.

  • Deliver relevant ads and promotions.

Most browsers accept cookies by default, but you can disable them in your browser settings. Please note this may affect site functionality.

5. How We Share Information

We may share your information with:

  • Vendors and partners who perform services on our behalf (payment processors, fulfillment, customer support, analytics).

  • Business and marketing partners to provide services and promotions.

  • Affiliates within our company group.

  • Authorities if required by law, or in the event of a business transfer (e.g., merger or acquisition).

We do not disclose sensitive personal information for the purpose of inferring characteristics about you.

6. User-Generated Content

If you post reviews or content on our Services, this information may be publicly visible. Please be cautious when sharing personal details.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. Children’s Privacy

Our Services are not directed to children. We do not knowingly collect personal data from individuals under 16. If you believe we have collected such data, please contact us to request deletion.

9. Data Security & Retention

We take reasonable measures to protect your data but cannot guarantee absolute security. We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

10. Your Rights

Depending on your location, you may have rights including:

  • Accessing the personal information we hold about you.

  • Requesting correction or deletion.

  • Requesting portability of your data.

  • Restricting or objecting to processing.

  • Withdrawing consent (where applicable).

  • Opting out of promotional communications.

To exercise these rights, contact us at support@beecalm.store. We may require verification of your identity before responding.

We will not discriminate against you for exercising your privacy rights.

Contact Us

If you have any questions about this Privacy Policy or our practices, please reach us at:

📧 support@beecalm.store